Delivery and returns

Postage and packaging costs are included in the price stated online and each box is designed to fit through 98% of letterboxes so no trips to the Post Office.
eightpointnine coffee delivery

Currently we only deliver to addresses within the United Kingdom (excluding BFPO addresses) This also excludes PO Box addresses.

We use Royal Mail to ship the coffee to you. Actual delivery times may vary for you depending on:

  • Our stock availability
  • Your delivery address
  • When you make your order selection
  • Circumstances impacting delivery by Royal Mail

We kindly ask you not to hold us responsible for any delays, outside our control, which relate to the delivery of boxes.

Hassle free returns

If you are not 100% satisfied with your purchase from eightpointnine you can return it free of charge for an exchange or refund, provided it is within 7 days of your order and the item is as new and in the original packaging.

To arrange a refund or to return your item please contact our customer services team here. We retain the right to inspect any faulty items. If the fault is agreed, a full refund will be given for the returned goods. We will consider refunds for any boxes returned to us within 7 days of receipt and we reserve the right to refuse refund on any product.